Frequently Asked Questions

We are located in Hanoi city – Vietnam. The country is famous for selling high-quality hair. We have many loyal clients around the world such as Nigeria, Zambia, Ghana, Cameroon, the USA, UK, South Africa,…You can reach us via WhatsApp at (+84)362123222, by email at thebesthairvendor@gmail.com, or by visiting our website at vinhairvn.com. We are also available on various social media platforms for your convenience.

We are a hair factory with more than 10 years of experience. We have an official website, youtube, and Instagram channel. We also have many positive feedback from our clients. And you can request video calls with us so we can show you our hair samples in the Vin Hair office.

We offer a wide range of hair products, including wigs, weft hair, closures and frontals, tape-ins hair extension, clip-ins hair extension made from quality raw Vietnamese hair. Our products come in various textures, lengths, and colors to suit your individual preferences.

The answer is yes, all of our products are 100% raw Vietnamese human hair and not mixed with synthetic hair. So they are all high quality and long-lasting. 

Yes, we ship our products worldwide. We offer various shipping options, including standard and expedited shipping, to accommodate your needs. Shipping fees and delivery times may vary based on your location.

It takes about 7-12 working days to produce and 7 days to ship to Nigeria, 3-5 days to ship by FedEx/UPS/DHL.

We don’t accept Paypal. We’ve been scammed 3 times by customers in the past, totaling up to 5000$. They placed orders, but when they received them, they sued and got a refund of money. They have the whole order completely free and we have suffered very heavy losses. So after this we no longer use Paypal. But we have many other payment methods such as Western Union, Ria, Remitly, Moneygram, Visa/MasterCard, and Bank transfer. 

Vin Hair Vendor offers a 7-day return and exchange policy. If you are not satisfied with your purchase for any reason, you can return or exchange it within 7 days of receiving it.

To care for your Vin Hair Vendor hair, it is important to:

• Wash your hair regularly with a mild shampoo and conditioner.
• Avoid using harsh chemicals or heat styling tools.
• Brush your hair gently to avoid tangles.
• Deep condition your hair once a week.

Our experienced team is here to help you. Feel free to contact us with your preferences and lifestyle, and we can provide personalized recommendations to help you choose the perfect hair texture.