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Beauty Works Reviews – The Truth Behind You Need To Know

Beauty Works Reviews – The Truth Behind You Need To Know

If you are considering whether you should buy hair extensions from Beauty Works, this post on Beauty Works reviews will help you make a wise decision.


Beauty Works is a famous brand specializing in high-quality hair extensions, providing a wide range of products such as clip-ins, tape-ins, wefts, and ponytails. This post gives information on Beauty Works reviews to help you learn more about their products and services.

1. Overview of Beauty Works

Beauty Works, a British hair extension company, was started in Cheshire in 2010. Penelope Cheshire, the firm’s founder, received the Best Business Woman in Hair & Beauty award at the 2020 Best Business Women Awards. After years of success in the United Kingdom, a portion of Beauty Works was sold to BIG, a US firm, in 2019. The brand is now successful on a global scale, with over 4,000 salons in 180 countries.

Over the past 10 years, they’ve been featured in magazines such as Vogue, Marie Claire, Cosmopolitan, Glamour, This Morning on ITV, and USA Channel E! News. Beauty Works is currently a trustworthy hair extensions brand in UK, with its products frequently used by celebrities and influencers.

So should you buy hair extensions from them? Discover Beauty Works reviews in the next sections to make an informed decision before buying.

Overview of Beauty Works

2. Beauty Works product reviews

This section will look at Beauty Works’ product offerings, hair quality, and pricing.

2.1. Product range

Beauty Works provides a variety of high-quality hair extensions to suit various tastes and styles. Here are some of the popular goods from their collection:

  • Clip-ins, wefts, tape-ins, pre-bonded extensions, hairpieces and accessories, and styling tools. There are many positive Beauty Works reviews about their wide range of products.
  • Beauty Works’ 100% Remy (cuticle correct) human hair extensions are applied in-salon by qualified professionals. They provide over 40 different colors and lengths of professional extensions, so there is something for everyone. Professional extensions can last between six and twelve months if taken care of properly.

Beauty Works is dedicated to quality and innovation, growing its product line to guarantee that customers can access the latest trends and advancements in hair extensions and styling.

Product range at Beauty Works
Product range at Beauty Works

2.2. Hair quality

Hair quality is one of the main elements people worry about and seek in reviews. Beauty Works hair extensions are produced from the best quality 100% Real Remy Human Hair, giving you long-lasting hair that blends beautifully with your natural hair.

According to Beauty Works reviews, there is a mix of favorable and negative feedback on product quality. Customers compliment the hair extensions’ flawless color matching and remarkable smoothness, especially their lightweight nature in obtaining the desired length and thickness.

  • Some clients stated that the color suited their hair exactly, and they were delighted by the extensions’ great quality and smooth texture.
  • Other clients were pleased with the extensions’ excellent quality, highlighting their lightweight feel while delivering the appropriate length and thickness.
  • Some buyers remarked that their hair stayed silky and smooth even after several weeks of having the extensions installed.
Positive feedbacks about hair quality
Positive feedback about hair quality

Despite these great features, some Beauty Works reviews have mentioned tangling, significant hair loss when combing, and dissatisfaction with the texture of real hair. Complaints also include unpleasant odors, perceived poor quality of hair clips, and requests for more comprehensive instructions.

  • Some buyers complained that the extensions tangle easily, resulting in serious hair loss during brushing.
  • Other consumers mentioned that the hair extensions feel like synthetic hair.
  • Some negative Beauty Works reviews mentioned a bad odor in the hair and found the clips cheap and inefficient, advising others to get samples before making a large purchase.

If you want to buy hair in bulk, you should research carefully and buy hair samples to check the quality first.

Negative feedbacks about hair quality
Negative feedback about hair quality

2.3. Hair price

Beauty Works reviews are more popular among clients. Beauty Works provides public prices for all hair extensions. Here’s the Beauty Works price list:

Hair Extension TypeVarietyPrice Range (in £)
Clip-In ExtensionsLength: 16”, 18”, 20”, 22”Colour: Walnut, Honeycomb, Expresso Brown,…64 – 350
Weft ExtensionsLength: 16”, 18”, 20”, 22”, 24”Colour: Amber, Brown, Black, Blonde,…150 – 562
Tape-In ExtensionsInvisi Tape and Slimline TapeLength: 16”, 18”, 20”, 22”, 24”Colour: Amber, Brown, Black, Blone,…115 – 244
Pre-Bonded ExtensionsLength: 16”, 18”, 20”, 22”, 24”Colour: Amber, Brown, Black, Blone,…85 – 145
Hairpieces and AccessoriesHair Wavers, Hairdryer & Strengthener, Molly mae,…70 – 220

In conclusion, Beauty Works provides a variety of superior hair extensions with pricing ranging depending on the kind, giving consumers the freedom and alternatives they need to create their desired appearance at a reasonable and competitive price.

However, according to Beauty Works reviews, if you want to buy hair products at a reduced cost, consider buying hair from hair factories in Asian countries, which offer cheaper and direct raw material sources.

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3. Beauty Works’ policy and customer service

When purchasing items from Beauty Works, you should also evaluate the return policy, delivery, and customer support to ensure a seamless transaction.

3.2. Return and exchange policy

The company will not give refunds for business-to-business transactions unless the items are defective upon delivery. In the odd event that the company delivers erroneous items or that the purchaser feels the goods do not match the intended color, the company will grant a like-for-like exchange.

All products returned to Beauty Works will be charged a 10% restocking fee. This covers credits and exchanges; however, extra fees such as packing and mailing may apply. If Beauty Works declines to take any items back into stock, the customer is responsible for arranging pickup from their warehouse.

Return and exchange policy reviews
Return and exchange policy reviews

3.2. Delivery

Purchases placed over the weekend, Saturday and Sunday, are processed the next business day. This day is typically Monday, except for U.K. public holidays.

  • Customers like the swift delivery of Beauty Works, appreciating the convenience of buying and prompt reception of their purchases. Positive Beauty Works reviews include “super fast delivery” and a simple buying process with delivery within a week.
  • Some clients stated that the ordering procedure was simple and that although delivery took about a week (with a preference for a somewhat faster standard delivery), they considered it satisfactory. There was also promotional pricing available at the time, which they thought was excellent.
  • Other clients summed up their experience as “easy purchase and quick delivery.”
Positive delivery reviews
Positive delivery reviews

However, some customers have complained about issues with overseas transactions, claiming that missing paperwork has led to delays and product returns, affecting both the receipt of purchases and the refund process. There have also been complaints about missing products from purchases, suggesting that Beauty Works Hair’s delivery and fulfillment issues need improvement.

About Beauty Works reviews, some consumers said that they placed an order for shipping to Turkey. However, due to missing paperwork in the shipment, the parcel was returned to Beautyworks. As a result, they have not received the requested goods and have not yet been refunded. Another consumer complained about missing products from their first shipment.

Negative delivery reviews
Negative delivery reviews

3.3. Payment method

Beauty Works offers a variety of easy and secure payment options to provide a fast and seamless shopping experience for customers. Beauty Works accepts major credit and debit cards, including Visa, MasterCard, Apple Pay, Google Pay, and Paypal. According to Beauty Works reviews, they also accept Paypal, a secure payment method for buyers that very few hair suppliers accept.

3.4. Customer service

Beauty Works reviews of customer service include both positive and negative experiences. Customers appreciate the team’s swift response, ability to resolve difficulties quickly, and commitment to providing exceptional service. They enjoy the prompt replacement of items and find the ordering process simple.

  • According to some consumers, the company is fast to reply and eager to help.
  • Other clients praised the prompt settlement of difficulties, underlining the commitment to providing the best possible service.
  • Some clients also said that the brand was immediately responsive, offering replacements without complicated questions.
Customer service reviews
Customer service reviews

However, certain customers say dissatisfaction with the difficulty of reaching customer support, citing unresponsiveness to messages and a lack of phone contact options. This shows that communication routes should be improved in order to increase overall consumer satisfaction.

One consumer attempted to contact Beauty Works Hair Extensions customer support via both email and WhatsApp. Although the customer received a response email requesting information, the company has not responded to any further emails. The lack of a phone contact option adds to the frustration of customers trying to connect and seek support.

Negative reviews about customer service
Negative reviews about customer service

4. Should you buy hair from Beauty Works?

Overall, Beauty Works is a well-known brand in the hair business. The company’s sales team can provide you with excellent guidance in selecting the best hairstyle for your needs. If you want to buy in modest amounts, this is the place to go.

However, if you want to purchase in bulk at reasonable costs, Beauty Works reviews indicate that the quality and pricing do not fulfill the expectations of wholesalers. Instead of going with this hair provider, try purchasing hair in bulk from renowned hair manufacturers in Southeast Asia.

Vin Hair from Vietnam is currently emerging as a significant potential partner for distributors throughout the world. They provide high-quality Vietnamese hair products at competitive costs; also, their shipping and customer service procedures are both excellent. You should consider purchasing hair from this manufacturer for a great shopping experience.

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